Otakon HelpdeskSupport Center
Public Questions
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ATMs at Otakon
While there are some ATMs in and around the convention center, they tend to run out of cash very quickly. You...
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Registration payment methods
For online registration, we accept Visa, MasterCard, American Express and Discover cards. For at-door regist...
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Requesting Guests
If you'd like to see a certain guest at Otakon, the best way to let us know is by posting in our Forums (BBS)....
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Hotels: Changing, Canceling, Updating a Reservation
For any questions about hotel reservations you made through Otakon's website, please contact Experient at the ...
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Member Accessibility
The Basics: What is “Member Accessibility”? Member Accessibility is a department that assists convention...
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Schedule
The Otakon convention schedule is typically released a couple weeks before the convention and is chock-full of...
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Lost & Found
During the convention, the Lost and Found department (located in Salon F) is dedicated to assist and be of ser...
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Sales tax in Washington, DC
Washington, DC has a sales tax rate of 5.75% (as of 2017) for most retail sales. Hotels follow a different mo...
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Otakon 2018 Dates
Otakon 2018 will be held from August 10th-12th at the Walter E. Washington Convention Center, Washington, D.C!...
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How do I change the address for my mailed badge?
You can view your registration confirmation (and what address you entered) here: https://www.showclix.com/my-t...