Otakon Help Center

Public Questions

  • About membership

    Our registration process involves becoming a member of the nonprofit organization known as Otakorp, Inc. All O...

    Feb 29, 2012 01:19AM EST
  • Spec Ops is now Access Control

    As of 2012, the Special Operations Department has been reorganized as the Access Control Division. Please cho...

    Feb 29, 2012 01:23AM EST
  • Recovering your password or member ID

    If you've forgotten your password or your member ID, you can recover them by entering your email address at ou...

    Feb 23, 2017 01:27PM EST
  • Creating a new member ID

    If you are new to Otakon, or have only registered at the door in the past, you will need to create a new membe...

    Feb 29, 2012 01:19AM EST
  • No refund, no transfer, no rollover

    Our policy is that Otakorp memberships are non-refundable and non-transferable. A membership payment for one ...

    Feb 29, 2012 01:19AM EST
  • No day passes

    All membership registrations allow entry to the current year's Otakon for the entire convention weekend. Otak...

    Feb 29, 2012 01:19AM EST
  • No group discounts

    Otakon does not offer group discounts. For your convenience, it is possible to register multiple people in one...

    Feb 29, 2012 01:19AM EST
  • Replacing your confirmation email

    If you lose your registration confirmation email with the barcode, you can view it online and reprint it at an...

    Feb 29, 2012 01:19AM EST
  • Only you can pick up your badge

    We ask that each member be present in person at the registration booth to receive his/her own membership badge...

    Feb 29, 2012 01:19AM EST
  • Hotel reservation website

    Information on booking discounted hotel accommodations for Otakon is available at this page: Otakon Hotel Inf...

    May 24, 2012 09:21PM EDT

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