Support Center

Hotels: Changing, Canceling, Updating a Reservation

Last Updated: May 30, 2018 02:19AM EDT
For any questions about hotel reservations you made through Otakon's website, please contact Experient at the following numbers:

1-800-967-8852 (toll free)
+1-847-996-5832 (International Residents) (email)

All hotel reservations through our Hotel Booking Portal are made through Experient.  Otakon does not have access to individual hotel reservation information, so please contact Experient for any hotel issues.

If for some reason Experient is not able to assist you, we would like to know about your experience.  Let us know by using the Email Us form.

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